RESPUESTA 1 de Robotshop...bien (lo único que pagaré los portes, por lo que veo)


Hello Eduardo

We are sorry you are having problems with the product you purchased from RobotShop.

Your RMA number is xxxxxxxx.

Please send it back to us at the following address:

RobotShop inc.
5 rue ampere
Gonesse, France
95500>

Please do not forget to clearly write your RMA number on your box prior to shipment. You may use the shipping method of your choice although we recommend a shipping method with tracking information. In order to serve you better, please include a printed copy of this email in your return package. As soon as we receive your package, we will do everything possible to expedite the handling of your exchange. Cleaning fees ($25) may be charged if a domestic robot is returned for exchange and has not been properly cleaned. Please clean it properly.

Thank you for your trust in RobotShop.

The RobotShop Team


This RMA will be v oid in 30 days.